Data protection

Personal Data Collection Statement

This Personal Data Collection Statement (“PICS”) informs you of the following in accordance with the Personal Data Protection Regulation:

For what purpose your personal data is used that we collect in connection with the use of this website (“Website”) or the purchase of products through this website (“Products”).
To whom your personal data may be provided.
To whom you can send requests to view or correct your data.

We may update this PICS by making changes to this page. Please check this page regularly to ensure that you are aware of any changes.

1. User Data

1.1 “We”, “us”, “our” refers to the data controller.

2. Data Subjects

This statement applies to personal data of
(a) Visitors: individuals who visit our website.

(b) Users: individuals who purchase, request or receive products
(c) Contacts: individuals who contact us via the website, email or otherwise.

3 What information do we collect?

3.1 We may collect, store, process and use the following types of personal data:
(a) From visitors: IP address or other unique device identifiers.
(b) From users: username, password, full name*, email address*, billing address*, shipping address*, payment information*, telephone number.
(c) From contacts: Full name*, email address* and other personal data provided by you.

(*) Mandatory information

3.2 Without providing mandatory information, we may not be able to provide you with access to the Website, deliver our products or respond to your inquiry.

4 Purpose and use

4.1 Your personal data may be used for the following purposes:
(a) Providing our products, including managing and fulfilling your orders, creating accounts and processing payments.
(b) Monitoring and analyzing website usage for improvement.
(c) Personalizing your experience on the Website, including identifying your preferences.
(d) Research and development, such as testing and supporting product development.
(e) Customer service and handling your queries.
(f) Non-marketing communications, such as order confirmations.
(g) Security and integrity of your data.
(h) Fraud prevention and legal obligations.

5. Recipients of data

5.1 Your data may be disclosed to:
(a) Employees and agents of our company.
(b) Service providers such as IT and cloud services, payment processors (e.g. PayPal), suppliers and analytics providers.
(c) Authorities and other organizations, if required by law.

Cookie Statement

What are cookies?

Cookies are small data files that a website can send to your computer or device when you visit the website.

What do we use cookies for?

Storing technical data to display the website correctly
Remembering user selections (e.g. language, region).
Analyzing your navigation on the website to optimize the design
Keeping track of preferences to offer relevant products or information.

What types of cookies do we use?

Necessary cookies: enable essential website functions.
Functional cookies: save user settings for personalized experiences.
Performance cookies: collect data about website usage and improvement.

Refusing or deleting cookies:
You can refuse or delete cookies via your browser settings. Please note that this may affect the functionality of the website.