General terms and conditions

1 Introduction

1.1 These terms and conditions apply to the use of our website and the purchase of products offered through our website.
1.2 Definitions and interpretations can be found in section 26.

2 Consent

2.1 You represent and warrant that:
(a) you are at least 18 years of age and have the legal capacity to enter into a contract.
(b) you have the capacity to enter into a legally binding contract with us.
(c) you are not prevented from entering into such a contract by any applicable law.

2.2 By using the Website or purchasing Products, you indicate your acceptance of these Terms. If you do not agree to these Terms, you must not use the Website or purchase Products.

3 Personal use

You agree to use the Website for your personal, non-commercial use only.

4 Prices

4.1 The prices on the Website include shipping costs, but exclude taxes, levies or other charges.
4.2 The Buyer is responsible for any customs duties and taxes upon import of the Products.
4.3 Pricing errors: If a pricing error is discovered, we will notify you and give you the option to confirm or cancel the order at the correct price.

5 Placing an order

5.1 Orders are subject to availability. If an item is not available, we will notify you and refund the amount paid.
5.2 An agreement is only concluded when we send an order confirmation.

6 Payment

6.1 Payments can be made via the payment methods indicated on our website.
6.2 All payments must be made in your own money.
6.3 We are not liable for unauthorized use of your payment details by third parties.

7 Delivery

7.1 We aim to deliver the Products to the address specified.
7.2 The estimated delivery time is shown at checkout.
7.3 We are not liable for delays beyond our control, for example customs clearance.
7.4 All risk for the products passes to you upon delivery.

8 Cancellation or modification of the order

8.1 Orders cannot be cancelled or modified as orders are processed daily to ensure the fastest possible dispatch.
8.2 Products once dispatched must be returned in accordance with our returns policy.
8.3 If an order is refused, 70% of the purchase price will be refunded.

9 Faulty products

9.1 Products you receive may not exactly match the images on the website.
9.2 In the event of faulty products, you can arrange a return in accordance with clause 10.

10 Returns and refunds

10.1 If you are not satisfied with your order, you can return products within 30 days of receipt.

10.2 Return shipping costs will be borne by the customer unless the products are defective.
10.3 Refunds will be made upon receipt and inspection of the return. Products must be returned in their original condition.

11 Vouchers

11.1 Vouchers or discounts can be redeemed at the time of payment by entering the relevant code at the checkout.
11.2 Only one voucher can be redeemed per order.
11.3 In the event of returns, the value of a voucher will not be refunded.

12 Use of the Website

12.1 You may not misuse or use the Website to:
(a) cause damage to or disruption to the Website.
(b) distribute viruses, malware or malicious software.
(c) collect or copy data without permission.
12.2 Violations of these Terms may result in legal action, including removal from the Website.

13 Links to the Website

13.1 Links from our website to other websites are provided for information purposes only.
13.2 We accept no responsibility for the content or resources available on other websites.
13.3 You may link to our home page, provided you do so in a fair and legal manner and provided that you do not damage our reputation.
13.4 You must not establish a link in such a way as to suggest any form of association, endorsement or approval on our part without our express permission.

14 Intellectual property rights

14.1 The code, structure and organisation of the Website are protected by intellectual property rights.
14.2 All content and materials on our Website are owned by or licensed to us. These works are protected by laws and treaties around the world.
14.3 You may use the content on the Website for your personal, non-commercial use only.
14.4 You must notify us of any infringement of our intellectual property rights.

15 Data Protection

15.1 Our Privacy Policy forms part of these Terms and Conditions